Delta picks up two Skytrax World Airline Awards
Delta has continued its winning streak, receiving two Skytrax World Airline Awards, Best Airline in North America and Best Airline Staff, at the prestigious 2024 World Airline Awards held in the U.K. It is the fourth year running that Delta has scooped the Best Airline in North America award, and third consecutive year for the best staff award.
The World Airline Awards are the most coveted quality accolades celebrating excellence in the global airline industry. Award winners are voted for by travelers themselves in response to Skytrax’s World Airline Survey, the largest customer experience survey of its kind.
"Winning these awards underscores how our dedication to providing the very best travel experience is appreciated by the 200 million customers who choose to fly with Delta every year," said Ralph Albus, Delta’s Director of Global Communications EMEAI. “Skytrax is among the most respected awards in the industry, and we are particularly proud that Delta people have been deservedly recognized for the excellent service they deliver every day.”
Edward Plaisted, CEO of Skytrax said: "We congratulate Delta Air Lines on this fabulous achievement of being named as the Best Airline in North America for the fourth consecutive year at the 2024 World Airline Awards. This top accolade, along with being named the Best Airline Staff Service in North America, should be a source of pride for the management and staff of Delta Air Lines."
The World Airline awards are the latest of many accolades that Delta has received this year, which include the recent Air Transport World Best Airline 2024 Award, the Points Guy’s ‘Best U.S. Airline’ for the sixth time since 2018 and BTN’s ‘Best Airline for Business Travelers’ for 13 consecutive years. Delta was also the only airline to earn a spot on Fortune’s ‘100 Best Companies to Work For’ and was the top-ranked airline for First/Business and Premium Economy Passenger Satisfaction in the J.D. Power 2024 North America Airline Satisfaction Study.
