Our response to COVID-19

In times like these no email can describe what is happening around us. And no words can express our feelings to all of you.

The only thing we can say is, we are in this together and together we can do this. Stay safe and healthy.

Airline specific information

Due to the COVID-19 situation, most of the airlines that are bluebiz partners, had to cancel the majority of their flights. In this unusual situation, you might have some questions regarding your current or future flights. Please visit the website of the relevant airline for more information. If your ticket was paid with blue credits the bluebiz service desk is your point of contact. 

Bluebiz service desk

Our bluebiz service center is there to assist you as much as possible. We are currently processing a large number of refund requests, this means that it may take us longer than usual to complete your request.

If there are any questions please contact the service desk. We are there for you.