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Frequently Asked Questions

General questions

What is BlueBiz?

BlueBiz is the corporate benefits programme of AIR FRANCE, KLM and partner airlines. It is a programme exclusively for companies, with regular business flights on AIR FRANCE, KLM and Delta Air Lines.

With BlueBiz, your company saves Blue Credits which can be redeemed for free tickets and flight-related services. This delivers an instant saving on your company’s travel budget.

What are Blue Credits?

Blue Credits are the BlueBiz 'currency'. One Blue Credit equals the value of your local currency or the currency in which airline tickets are paid. Your company will receive Blue Credits after every business flight with AIR FRANCE (057 tickets), KLM (074 tickets) and Delta Air Lines (006 tickets).

Is a BlueBiz membership free?

Yes, a BlueBiz membership is free. It’s easy to enroll to the programme, just complete this form.

How can I join BlueBiz?

You can simply join BlueBiz by completing this form. After we have processed your membership you will receive your membership and log-in details.

Can any company enrol in the BlueBiz programme?

All companies except travel companies and travel-related companies are allowed to enrol in the BlueBiz programme. If you have any questions, please feel free to contact our BlueBiz Service Desk here.

What are the benefits of BlueBiz for my company?

With BlueBiz, your company receives Blue Credits on each qualifying flight which can be used to get free tickets. This delivers an instant savings on your company’s travel budget. And that’s not all…

BlueBiz also offers many numerous extra services through our Corporate Recognition programme including: free name change on the ticket, priority services for hassle-free traveling, and flight status notification services. You will also have access to our two online business clubs: Club Africa and Club China. Check here for the complete overview of extra services.

Is it possible to enrol in the BlueBiz programme with an e-mail address that starts with info@, sales@ or travel@?

No, you are not allowed to enrol with generic e-mail addresses that start with info@, sales@, travel@, mail@, admin@, etc.

My company is based in the USA or Canada. Can we enrol in the BlueBiz programme?

In the USA and Canada BlueBiz is represented by Delta Air Lines. For more information, please visit skybonus.delta.com.

I am also a member of your Frequent Flyer Programme, Flying Blue. Will I also be eligible for Flying Blue Miles after my company has joined BlueBiz?

Companies can earn Blue Credits and travellers can earn Flying Blue Miles, all with the same ticket.

What is the Corporate Recognition Programme of AIR FRANCE and KLM?

This programme is exclusively available for companies and their employees who either have a corporate deal or are a member of our BlueBiz programme. The programme offers your company many numerous extra services including: free name change on the ticket, priority services for hassle-free traveling, and flight status notification services. You will also have access to our two online business clubs: Club Africa and Club China.

Can I have a free name change on tickets paid with Blue Credits?

Yes, free name change is a benefit in the BlueBiz programme. This is also applicable for tickets paid with Blue Credits in certain booking classes. Please go to the benefits page to check the eligible booking classes.

Which Terms and Conditions apply to a BlueBiz membership?

You can read the Terms and Conditions here.

How can I contact the BlueBiz Service Desk?

The BlueBiz Service Desk can be contacted through the Self Service Centre. We will handle your questions and requests within one working day.

Can we combine another AIR FRANCE KLM corporate contract with BlueBiz?

If you already have a discount agreement with AIR FRANCE KLM, your company is not eligible for BlueBiz. Please consult your AIR FRANCE KLM Sales Manager about the best option for your company.

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